• RSC technician inspected a used Raymond forklift getting it ready for a customer.

    Material Handling Equipment Maintenance Plans

    Maximize Uptime for Your Entire Operation—from Forklifts to Automated Systems
    Build Your Plan
Material handling equipment shouldn't be a headache. Whether you’ve got one forklift or a row of automated storage and retrieval systems (AS/RS), you need everything working when the shift starts. Our maintenance plans take the guesswork out of it—we handle the routine upkeep for your forklifts, batteries, automated equipment, loading docks and more, so you don't have to stress about mid-day breakdowns or surprise repair bills. From scheduled tune-ups to the big stuff, we’re ready to jump in and keep your facility moving.

Comprehensive Maintenance Solutions for Your Facility

We offer more than just simple repairs; we offer peace of mind. By choosing a proactive maintenance program, you shift from reactive "break-fix" cycles to a scheduled, strategic approach to facility management. Plus, all our maintenance plans are built around strict adherence to manufacturer-recommended service intervals.
 
See the RSC maintenance plan options we offer:


Click to jump to a different maintenance plan section.

Forklifts  |  Batteries & Chargers  |  Automated Equipment  |  Dock & Door Equipment

 

Forklift Maintenance Plans

Our forklift maintenance plans include routine safety inspections and preventive maintenance intervals that follow manufacturer requirements to keep your lift trucks running.
 

Scheduled Maintenance

Essential time and materials plan

Fleet Maintenance Agreement (FMA)

Premier maintenance plan

Comprehensive Fixed Price Maintenance (CFMA)

Ultimate maintenance plan
Scheduled Maintenance Visits* ✓ ✓ ✓
Parts   ✓ ✓
Wear & Tear Repairs**   ✓ ✓
Misuse & Damage ✓  
Repair Discount with Plan 10% Off Standard Labor Rate 10% Off Standard Labor Rate 10% Off Standard Labor Rate
Wheels & Tires ✓ Optional
Consolidated Billing   ✓ ✓
Scheduled Business Review   ✓ ✓
iWAREHOUSE Professional Services Optional Optional Optional
RSC TechLink Optional ✓ ✓
Safety on the Move Operator Training or Train the Trainer Courses Optional, Per Person Optional, Per Person Optional, Per Person
Additional 3,000 Warranty Hours on New Raymond Trucks ✓ ✓ ✓
Maintenance History Documentation ✓ ✓ ✓

✓ = Included

*Based on recommended intervals from manufacturer's maintenance manual.
**Does not include non-wear damage and wheels and tires.

Raymond Equipment Warranty

Forklifts are a major investment. Every new Raymond truck comes standard with a warranty that starts the moment it arrives and runs three years. Add a maintenance plan, and you automatically upgrade to the Standard Plus Warranty—with 3,000 additional hours of coverage.
See Warranty Details

Battery & Charger Maintenance Plans

As important as maintaining your forklifts is maintaining their power sources: your forklift batteries and chargers. Scheduled maintenance and watering add-on options are available.
 

Scheduled Maintenance

Essential time and materials plan

Fleet Maintenance Agreement (FMA)

Premier maintenance plan
Scheduled Maintenance Visits* ✓ ✓
Battery Watering   Optional
Parts   ✓
Wear & Tear Repairs   ✓
Misuse & Damage ✓
Repair Discount with Plan 10% Off Standard Labor Rate 10% Off Standard Labor Rate
Consolidated Billing   Optional
Scheduled Business Review***   ✓
RSC TechLink Optional ✓
Maintenance History Documentation ✓ ✓
✓ = Included

*Based on recommended intervals from manufacturer's maintenance manual.
***Battery monitoring is required for scheduled business reviews.

Automated Equipment Maintenance Plans

Extend the life of your warehouse automation with specialized maintenance plans for AS/RS, conveyors, robotic systems and more.
 

Scheduled Maintenance

Essential time and materials plan

Fleet Maintenance Agreement (FMA)

Premier maintenance plan
Scheduled Maintenance Visits* ✓ ✓
Wear & Tear Repairs   ✓
Misuse & Damage   ✓
Repair Discount with Plan  10% Off Standard Labor Rate 10% Off Standard Labor Rate
Parts Cage Assessment Optional
Parts Cage Setup & Design   Optional
Consolidated Billing   ✓
Scheduled Business Review   ✓
RSC TechLink Optional ✓
Maintenance History Documentation ✓ ✓
✓ = Included

*Based on recommended intervals from manufacturer's maintenance manual.
Note: Parts will be sourced OEM or preferred aftermarket supplier.

Dock & Door Maintenance Plans

Our Dock & Door technicians specialize in maintaining dock levelers, seals, industrial doors, industrial fans and other dock equipment to ensure they meet the demands of your daily shipping and receiving needs.
 

Scheduled Maintenance

Essential time and materials plan

Fleet Maintenance Agreement (FMA)

Premier maintenance plan
Scheduled Maintenance Visits* ✓ ✓
Parts   ✓
Wear & Tear Repairs   ✓
Misuse & Damage   ✓
Repair Discount with Plan  10% Off Standard Labor Rate 10% Off Standard Labor Rate
FDA Regulation Audits ✓ ✓
Fire Door Drop Test  Optional ✓
Consolidated Billing   ✓
Scheduled Business Review   ✓
RSC TechLink Optional ✓
Maintenance History Documentation ✓ ✓
✓ = Included

*Based on recommended intervals from manufacturer's maintenance manual.

Ready to build a custom plan for your operation? Contact our service team today to discuss your specific equipment needs.

Talk to a Service Expert

Why Ohio & Kentucky Operations Choose RSC for Equipment Maintenance

When equipment goes down, you need a partner who shows up fast, knows your fleet and gets you back to work. RSC maintenance plans are built around that standard.

Local Technicians, Faster Response

Our certified technicians serve operations across Ohio, Kentucky, southeast Indiana and West Virginia—so you're never waiting on someone from out of market.

Stocked Vans, Fewer Return Visits

Technicians arrive prepped with the parts and tools needed for your scheduled visit, reducing delays and keeping maintenance on schedule.

Less Downtime, More Predictability

Local parts availability and planned service windows mean your operation runs on your timeline—not around a technician's availability.

Full-Fleet Coverage

We service all major brands—Raymond, Toyota, Crown, Stryten Energy, Hytrol, McGuire and more—so one partner manages all your material handling equipment, regardless of make.

Beyond Maintenance: Full-Service Support for Your Operation

A maintenance plan is the foundation, but keeping your operation running at full capacity often takes more. RSC offers connected services that work alongside your plan.
Raymond Storage Concepts technician connecting a laptop to an automated storage and retrieval system mechanical drawer to review software configurations

Lifecycle Services

From installation through long-term performance management, our lifecycle approach covers your automation system end to end—not just when something breaks. 
Keep Your System Healthy
RSC parts specialist packs replacement parts order in Cincinnati branch.

Genuine OEM Parts

Thousands of OEM parts stocked locally, with access to millions more. When your technician needs a part, we have it—without the wait.
Get Parts
Raymond Storage Concepts trainer talking with a forklift operator trainee about forklift controls on a counterbalanced lift truck in a warehouse

Operator & Safety Training

A well-maintained fleet only performs as well as the people operating it. Add forklift operator training and warehouse safety classes to build a competent, confident team.
Add Training

Ready to Sign Up for a Maintenance Plan?

Contact us today. One of our specialists will reach out to help you select the right plan for your equipment and operation.

Emergency Equipment Repair

Downtime doesn't wait for business hours. That's why we offer 24/7 emergency service*—call the number below for the service area nearest you:

Cincinnati, OH: 513-891-7290
Columbus, OH: 614-275-3494
Louisville, KY: 502-491-2237
Lexington, KY: 502-491-2237
Dayton, OH: 513-891-7290

For routine service or plans, contact us Monday through Friday, 7:30 am to 4:30 pm ET at 866-623-7030 or submit a form request.

*After-hour labor rates may apply.

 

Maintenance Plan Frequently Asked Questions