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Build Confidence, Work Safely for Your Workforce
Imagine a safety training program built around your operations’ and people’s needs, not just a checkbox. At Raymond Storage Concepts (RSC), that’s exactly what we deliver. We go beyond the basics, taking the time to understand your facility, your team dynamics and your existing procedures.
We work with you to address any specific safety concerns—whether it’s reinforcing safer forklift driving or resolving recurring issues—with our OSHA-compliant, business-to-business (B2B) safety training. We tailor our programs, which range from forklift and mobile elevating work platform (MEWP) operation to pedestrian safety, to meet your unique requirements.
What You’ll Expect to See
Competent
Confident
Consistent
Compliant
Our Training Programs for Operators, Technicians & Warehouse Staff
Looking for the right safety training for your business? We offer several options, from forklift operator to pedestrian safety, all delivered in small classes (maximum 6 participants, 12 for forklift operator) for better focus and individualized attention, and either at your facility or ours. See our specific forklift and safety training programs below:
Click to jump to a different training section.
Forklift Operator Training | Train the Trainer | Technician Training
MEWP Training | Fall Protection | Pedestrian Safety Training
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Forklift Operator Training (1 Day) Ensure your operators meet OSHA regulations for safe forklift operation with our comprehensive 1-day Safety on the Move program. Our small classes provide focused, individualized attention, covering essential topics like operating basics, load handling, safety devices, and daily checklist inspections. Need to address facility-specific circumstances? We’ll customize the training to include exactly what your team needs to stay safe.
For the most relevant, real-world experience and to comply with OSHA regulations, this program is exclusively delivered on-site at your facility, using your equipment.
The 3-Step Process for OSHA Compliance
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Step 1: Formal Classroom
Your team starts in the classroom with the foundation and must-knows about forklift operation—different types in your fleet, how the controls work, lift and deposit loads, important safety rules and more.
We offer this learning in a way that works for you: in-person with our experienced trainers or through our flexible online eLearning program. -
Step 2: Practical Demonstration
Next up is putting that knowledge into action. Under the guidance of our certified trainers, your operators will get behind the controls of a forklift to practice essential maneuvers and learn safe operating techniques.
For a realistic and space-saving alternative to traditional hands-on forklift practice, explore our Virtual Reality (VR) Simulator with over 250 lessons. -
Step 3: Evaluation
Finally, our trainers will evaluate each operator’s ability to safely and competently operate the forklift in situations relevant to your specific workplace. This ensures they can apply what they’ve learned effectively. Upon successful completion, your company and operator will receive a certificate for your records, and we’ll also keep a record on file. We can conduct this evaluation for initial certification or the required recertification every three years (or sooner if needed to address performance).
Maximize your fleet’s potential with iWAREHOUSE (iW) telematics. Beyond operator training, our iW connected technology platform provides powerful tools to optimize your forklift fleet, offering alerts on impacts, simplified maintenance management and efficient operator checklist administration.
Train the Trainer Program (2 Days)
Want to empower members of your team to take charge of forklift safety and efficiency? Our 2-day Train the Trainer program makes it possible. We equip your team members with the expertise to become confident and effective in-house forklift trainers. We provide them with the essential skills and techniques to teach others how to operate forklifts safely and efficiently, all while adhering to crucial regulations and best practices.
We offer this program with flexible location options: train at your facility for the most relevant experience using your equipment, or join us at one of our three branches in Cincinnati, OH, Columbus, OH and Louisville, KY.
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What You’ll Learn
Our practical Train the Trainer program teaches your team members how to teach with essential instructional skills. We cover techniques to make training stick through clear explanations and hands-on practice with a deep dive into crucial safety regulations. Participants will also learn to develop training materials, assess trainee understanding, manage training sessions and gain a solid understanding of forklift equipment. -
What You’ll Achieve
Once completed, your team will be ready to confidently deliver consistent, high-quality forklift operator training, meeting all safety standards. They’ll be skilled in accurately assessing operator competency, creating adaptable training materials (or purchase our Safety on the Move program for use) and effectively addressing common training challenges.
Technician Training (3 Days, 2 Days Per)
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Getting Started: Our 3-Day Fundamentals Class
Got an in-house team maintaining your Raymond forklifts? We offer technician training for all skill levels to keep your Raymond fleet operating at its best. Begin with our Fundamentals class, where we’ll explore the basic electrical, hydraulic and mechanical systems of Raymond forklifts. We’ll also show your team how to navigate maintenance and parts manuals like pros. We kick things off by understanding everyone’s current skills, then dive into a mix of classroom learning and hands-on activities. Our goal is for your team to not only know how your forklifts work but also why. -
Take Your Skills Further: 2-Day Truck Specific Courses
Ready to specialize? Our 2-day Truck Specific courses let your team apply those fundamentals to specific models of Raymond forklifts. Whether you just have counterbalanced trucks or a more diverse fleet, you can choose the number of courses that match your needs. -
Train in a Focused Environment: Our Cincinnati Training Space
For the most effective learning, we highly recommend conducting this technician training at our dedicated Cincinnati, OH training space. This minimizes distractions and allows your team to fully concentrate on mastering these crucial skills. However, if that’s just not possible, we can also come to you and your facility.
Your Service Partner: Leverage our RSC service team for specialized repairs (batteries, docks, automation) or to support your in-house technicians when needed.
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MEWP Operator Training (1 Day) Does your facility use scissor lifts, boom lifts or vertical mast lifts? Ensure your employees have the essential skills and knowledge to operate this equipment with confidence with RSC’s MEWP operator training.
We’ll cover everything from understanding different MEWP types and their safe operation to crucial pre-use checks and hazard awareness. This includes the correct stance, unsafe hand placements and necessary fall protection gear. Equip your team to reach new heights the right way—with safety as the foundation.
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Fall Protection (1 Day) Do your employees work on elevated platforms like orderpickers or scissor lifts? OSHA mandates fall protection equipment, such as harnesses, at heights of 4 feet or more for general industry.
Equip your team with RSC’s Fall Protection training to identify hazards, learn the correct use of safety equipment and understand how personal fall arrest systems can prevent injuries during elevated work.
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Pedestrian Safety Training (1 Day) Ensure pedestrian safety in your warehouse with our Steps to Safety program. We come to your facility for real-world training that complements your existing program, covering best practice behaviors, environmental awareness, hand signals to operators, and more.
With the increasing use of automated vehicles like automated guided vehicles (AGVs), autonomous mobile robots (AMRs) and even autonomous floor scrubbers, ANSI requires pedestrian training for all personnel working near them. Our program enables your non-operators to navigate their environments safely, understand right-of-way, promote awareness, and prevent accidents for a more secure and productive workspace.
Ready to get started with your forklift training or pedestrian safety program today? Contact us to talk to one of our training experts.
Meet Our Experienced Training Team
Ron Otto
Corporate Training Manager
Meet Ron, our Corporate Training Manager, who guides our training team. Backed by his extensive almost 40 year background in the material handling industry, including 13 years with RSC and 17 years of training experience, Ron ensures your team receives the highest quality instruction.
Mason Bell
Technical Trainer
Meet Mason, our dedicated Technical Trainer, specializing in providing fundamental and in-depth technician training for nearly all models of Raymond forklifts (excluding TRT). Having spent almost 12 years at RSC, with 9 years as a technician and the last 3 sharing his knowledge as a trainer, Mason offers practical, real-world insights.
James West
Operator Training Specialist
Meet James, one of our Operator Training Specialists. Since 2018, James has been training in areas like Train the Trainer, forklift and MEWP operation, fall protection and pedestrian safety. He brings almost 25 years of material handling and training experience to every session.
David Haushalter
Operator Training Specialist
Meet David, our newest Operator Training Specialist. With 9 years of training experience and over 12 years in the material handling industry, David conducts Train the Trainer, forklift and MEWP operator, pedestrian and fall protection training.
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“The course gave me a more in-depth look at how a training course is developed.”
Manufacturer, Florence, KY -
“The engagement was great. It was nice getting everyone involved to provide a safer, more efficient workplace. Awesome instructor. Really knew his stuff. Made the training experience enjoyable!”
Material Handler, Distributor, West Jefferson, OH -
“Instructor is very engaging and relatable. Has a good time with the class which promotes activity and learning.”
Automotive Manufacturer, Hebron, KY
Quick Safety Tips at Your Fingertips
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Forklift Operator Safety: 5 Key Tips
Equip your forklift operators with essential knowledge for a safer and more efficient shift. Discover five simple yet impactful tips to champion safety on the warehouse floor.
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Pedestrian Warehouse Safety: 5 Steps to Follow
Navigating a warehouse with forklifts requires awareness. Learn five easy steps for pedestrians to stay safe and keep operations running smoothly.
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Essential Forklift Maintenance: 6 Safety Tips
Proactive maintenance is key to preventing accidents and ensuring smooth forklift operations. Explore six vital tips to keep your equipment in top shape for a safer workplace.
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Immersive VR Training: Mastering Skills in a Virtual Warehouse
Revolutionize your operator training with our Virtual Reality (VR) Simulator. This cutting-edge technology provides a safe, engaging and highly effective way for trainees to develop essential skills on a variety of Raymond forklift models. This offers a realistic virtual warehouse environment with over 250 lessons for various skill levels—making it ideal even in smaller spaces.
