Material Handling Equipment Service & Repair
At Raymond Storage Concepts, superior service is the reason why our customers hire us again each and every day. We take immense pride in how we partner with them, and do whatever it takes for them to be successful. Which is why we provide a total satisfaction guarantee. And will do the same for you.
Commitment, Integrity, and Professionalism are the elements that make up our Service Support Team, and having the correct resources at your facility in a timely manner is what makes our field support truly effective. Our focus is helping you achieve your goals, and to do that effectively, we assign a strategic team of highly experienced customer service representatives and factory trained and certified technicians to manage the day to day and long term aspects of all the warehouse products and services you receive from us.
Raymond Storage Concepts' Service Support includes:
• 80+ trained and factory certified technicians
• Average less than two hours on-site response time
• Dedicated customer service representatives (CSRs)
• 24/7/365 emergency service
• On-site diagnostics, maintenance and repair
• Utilization of high-tech, specialty, and diagnostic equipment
• Complete technical library
• Quick access to engineering staff
• Continuous technical training
Battery life is crucial to the productivity you get from your forklifts. Proper battery maintenance can save on time, money and the need for excess batteries. Our industrial battery technicians provide a premium service that cleans, neutralizes and can help identify issues with your industrial batteries.
The Destuff-lT™ improves productivity by reducing unload time. eliminating demurrage, standby and drop trailer charges. Maintenance of the unit can be easily achieved with a plan that includes inspections, and part replacement based on the service interval.
For more information about partnering with Raymond Storage Concepts and equipment maintenance, please contact us today.