Material Handling Equipment Service & Repair
At Raymond Storage Concepts, superior service is the reason why our customers hire us again each and every day. We take immense pride in how we partner with them, and do whatever it takes for them to be successful. Which is why we provide a total satisfaction guarantee. And will do the same for you.
Commitment, Integrity, and Professionalism are the elements that make up our Service Support Team, and having the correct resources at your facility in a timely manner is what makes our field support truly effective. Our focus is helping you achieve your goals, and to do that effectively, we assign a strategic team of highly experienced customer service representatives and factory trained and certified technicians to manage the day to day and long term aspects of all the warehouse products and services you receive from us.
Raymond Storage Concepts' Service Support includes:
• 80+ trained and factory certified technicians
• Average less than two hours on-site response time
• Dedicated customer service representatives (CSRs)
• 24/7/365 emergency service
• On-site diagnostics, maintenance and repair
• Utilization of high-tech, specialty, and diagnostic equipment
• Complete technical library
• Quick access to engineering staff
• Continuous technical training
Proper maintenance of your forklifts is critical to maximizing productivity and up-time. Our Raymond certified technicians are experts art providing the maintenance your forklifts need and are able to have you moving product at full capacity in no time.
Battery life is crucial to the productivity you get from your forklifts. Proper battery maintenance can save on time, money and the need for excess batteries. Our industrial battery technicians provide a premium service that cleans, neutralizes and can help identify issues with your industrial batteries.
Dock Door Maintenance
Raymond Storage Concepts, Inc. is committed to providing the best commercial door and loading dock service in the industry. We have a fully dedicated division with industry experienced technicians who specialize in and service all types of loading dock equipment.
Kardex Remstar Maintenance
Raymond Storage Concepts, Inc. has routine and breakdown maintenance for your Kardex Remstar products. We'll inspect for proper operation, function of all safety features and make any needed adjustments to maximize your storage and retrieval productivity.
With the most comprehensive and responsive conveyor maintenance program in North America, Raymond can help you optimize the uptime performance, and longevity of your equipment.
The Destuff-lT™ improves productivity by reducing unload time. eliminating demurrage, standby and drop trailer charges. Maintenance of the unit can be easily achieved with a plan that includes inspections, and part replacement based on the service interval.
For more information about partnering with Raymond Storage Concepts and equipment maintenance, please contact us today.
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Raymond manufactures innovative electric lift trucks that deliver a lower total cost of ownership.
Dock and Door Equipment
Reduce energy consumption, increase worker productivity and safety with our loading docks and commercial doors.
Raymond Storage Concepts provides power solutions and battery handling systems including forklift batteries and chargers.
After working with you to understand your specific needs, we evaluate potential solutions to determine which best meets your operational and financial requirements.