Material Handling Equipment Service & Repair
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At Raymond Storage Concepts, superior service is the reason why our customers hire us again every day. We take immense pride in how we partner with them and do whatever it takes for them to be successful. Which is why we provide a total satisfaction guarantee. And will do the same for you.
Commitment, integrity and professionalism are the elements that make up our service support team, and having the correct resources at your facility promptly is what makes our field support truly effective. Our focus is on helping you achieve your goals, and to do that effectively, we assign a strategic team of highly experienced customer service representatives and factory-trained and certified technicians to manage the day-to-day and long-term aspects of all the warehouse products and services you receive from us. -
• 100+ trained and factory-certified technicians
• Average less than two hours on-site response time
• Dedicated customer service representatives (CSRs)
• 24/7/365 emergency service
• On-site diagnostics, maintenance and repair
• Utilization of high-tech, specialty, and diagnostic equipment
• Complete technical library
• Quick access to engineering staff
• Continuous technical training
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Forklift Maintenance
Proper maintenance of your forklifts is critical to maximizing productivity and up-time. Our factory-certified technicians are experts art providing the maintenance your forklifts need and are able to have you moving product at full capacity in no time.
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Battery Maintenance
Battery life is crucial to the productivity you get from your forklifts. Proper battery maintenance can save on time, money and the need for excess batteries. Our industrial battery technicians provide a premium service that cleans, neutralizes and can help identify issues with your industrial batteries.
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Dock & Door Maintenance
Raymond Storage Concepts is committed to providing the best commercial door and loading dock service in the industry. We have a fully dedicated division with industry-experienced technicians who specialize in and service all types of loading dock equipment.
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Kardex Maintenance
Raymond Storage Concepts has routine and breakdown maintenance for your Kardex Remstar products. We'll inspect for proper operation, function of all safety features and make any needed adjustments to maximize your storage and retrieval productivity.
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Conveyor Maintenance
With the most comprehensive and responsive conveyor maintenance program in North America, Raymond can help you optimize the uptime performance and longevity of your equipment.
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Destuff-it™ & Restuff-it™ Maintenance
The Destuff-it™ Portable Ergonomic Conveyor reduces trailer unloading time while improving ergonomics and safety for warehouse associates. Preventative maintenance, at the machine’s standard service intervals, is recommended to ensure safe and reliable use of your equipment. Contact us to schedule a maintenance plan that includes inspections, adjustments and part replacement.
Material Handling Equipment & Product Emergency Repair
We offer 24/7 emergency repairs* for ALL your material handling equipment and product needs. Get back to business fast and call our emergency line for the location nearest you:Cincinnati, OH: 513-891-7290
Columbus, OH: 614-275-3494
Louisville, KY: 502-491-2237
Lexington, KY: 502-491-2237
Dayton, OH: 513-891-7290
For routine needs, contact us Monday through Friday, 7:30 am to 4:30 pm ET at 866-623-7030 or submit a form request.
*After-hour labor rates may apply.
