Dock & Door Services
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Never Stop Your Flow: Maintenance, Repairs & Installation
At Raymond Storage Concepts (RSCI), we understand that your warehouse doors and docks are the workhorses of your operation. They’re constantly in use, and keeping them functioning smoothly is critical to maintaining efficiency and safety. Seamless dock and door services—from installation to repair—to keep your operation moving.
Why Regular Maintenance Matters
Here’s the reality: neglecting maintenance on your docks and doors can lead to costly problems down the road. Unexpected breakdowns can cause:
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Downtime
A malfunctioning dock or door brings your entire operation to a halt. This translates to lost productivity and revenue.
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Safety Hazards
A faulty dock leveler or a damaged door can pose serious safety risks to your workers.
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Security Concerns
A compromised door can leave your warehouse vulnerable to theft.
Peace of Mind with Scheduled Maintenance Programs
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Our scheduled maintenance programs take the guesswork out of keeping your docks and doors in top shape. Our experienced technicians will perform a thorough inspection, lubrication, cleaning and adjustment of your equipment on a regular basis. This proactive approach helps you:
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• Maximize Uptime: By addressing minor issues before they become major problems, you can prevent costly downtime.
• Extend Equipment Lifespan: Regular maintenance helps your docks and doors last longer, saving you money in the long run.
• Improve Safety: A well-maintained dock and door system minimizes the risk of accidents and injuries.
Here’s what to Expect during a Scheduled Maintenance:
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Dock Levelers
Our technicians give your dock leveler a thorough once-over, ensuring smooth operation and proper trailer connection. This includes adjusting spring tension, inspecting key components and verifying lip extension. We also keep your leveler in top shape with cleaning, lubrication and wear-and-tear checks.
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Dock Restraints
Our technicians ensure your trailers stay secure during loading and unloading with a comprehensive inspection of your dock restraints. This includes verifying proper light function, checking operation and limits; and performing lubrication, removing debris and anchor point maintenance.
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Commercial Doors
We ensure your doors open and close safely and efficiently through a multi-point inspection, including tension adjustment, cable and track checks, and a thorough examination of all rollers, springs, and seals. We also perform lubrication to keep your doors operating smoothly for years to come.
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Fire Doors
Safety is our top priority. Our technicians perform a rigorous inspection of your fire doors to ensure they comply with all safety regulations. This includes checking the operating mechanism, automatic closing features and all critical components for damage. We also perform the required annual drop test and document everything for your peace of mind.
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Industrial Fans
We’ll ensure your fans are running efficiently by cleaning the blades and housing, inspecting support cables and wires, and checking gear oil levels. This keeps your warehouse cool and comfortable for both workers and inventory.
Complete Your Dock & Door Solutions
In addition to maintenance and repair, we also offer a full range of dock and door services, including:
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Installation
Our experienced team handles all aspects of your new dock product or door installation, from project management to final touches. This includes door installation, dock product setup, concrete work (for pits and openings), and new door opening creation.
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Parts
Don’t wait for repairs to slow you down. Our technicians come prepared with parts needed for your repair or maintenance in their vans. This means they can fix most issues on the spot, minimizing downtime. We can also source parts for any manufacturer, regardless of who installed the original equipment.
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24/7 Emergency Services
Even with the best maintenance plan, unexpected issues can arise. That’s why we offer 24/7 emergency repair services. Our highly trained technicians are available around the clock to diagnose and fix any problem with your docks or doors.
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Peak Performance Starts at the Dock
Don’t let dock and door issues slow you down. RSCI offers a complete solution: expert maintenance and repair to keep your equipment running smoothly, plus top-tier dock levelers, doors, air curtains, lifts, and more to optimize your warehouse.
Ready to Upgrade Your Warehouse Docks?
Contact us today and let our experienced Dock & Door team help you find the perfect solutions for your needs.
Emergency Dock & Door Repair
We offer 24/7 emergency service* to get your warehouse back on track fast! Call our emergency line for the location nearest you:
Cincinnati, OH: 513-891-7290
Columbus, OH: 614-275-3494
Louisville, KY: 502-491-2237
Lexington, KY: 859-232-8914
Dayton, OH: 937-222-0038
For routine needs, contact us Monday through Friday, 7:30 a.m. to 4:30 p.m. ET at 866-623-7030 or submit a form request.
*After-hour labor rates may apply.
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