What types of automated equipment do you service?

We service a wide range of warehouse automation systems, including automated storage and retrieval systems (AS/RS), vertical lift modules (VLM), sortation conveyors, autonomous mobile robots (AMRs), pallet shuttle systems, and shipping and receiving automation. If you don't see your system listed, contact us—chances are we can help.

Do you support equipment installed by other integrators?

Yes, regardless of who installed your system, our technicians have the cross-platform training to troubleshoot, repair and maintain it. We specialize in multi-brand automation support so you're not locked into a single manufacturer for service.

How do I reduce downtime on my automated system?

The most effective strategy is a proactive one. A structured scheduled maintenance (SM) program lets you catch wear-and-tear before it causes a system failure—so you're planning maintenance windows, not scrambling to recover from unplanned outages. RSC's Lifecycle Services are built around this approach.

Can you help us upgrade or retrofit our existing automation system?

Yes, retrofitting and upgrades are a core part of our Lifecycle Services offering. Whether you need to adjust a conveyor path, update the controls or reconfigure your full system, our team can assess your current setup and recommend the right path forward—without requiring a full replacement.

Do you offer service contracts or maintenance agreements?

Yes. Our Lifecycle Services programs are structured as ongoing maintenance agreements tailored to your facility's specific needs. Depending on your system and operational requirements, a program can include scheduled maintenance visits, emergency response coverage, parts programs and more. Contact our team to discuss what a plan would look like for your operation.

Automated Equipment Maintenance Services in OH & KY

Automated Equipment Maintenance Services

Keep Your Warehouse Running. Reduce Downtime on AS/RS, Conveyors, Robotics & More.

Sign Up for Lifecycle Services

Raymond Storage Concepts technician connecting a laptop to an automated storage and retrieval system mechanical drawer to review software configurations

Minimize Downtime with Proactive Automation Support

When automation stops, your entire operation stops with it—and every hour of downtime has a price tag.

Raymond Storage Concepts (RSC) provides automated equipment maintenance services for warehouses and distribution centers with our Lifecycle Services. Whether you're running a complex automated storage and retrieval system (AS/RS), high-volume sortation conveyors, autonomous mobile robots (AMRs) or pallet shuttle systems, our certified technicians keep your equipment reliable and productive.

We don't just fix problems. We help you prevent them.

Download Lifecycle Services Sheet

Warehouse Automation Systems We Service

We provide expert maintenance, repair and parts support for the automation brands that power your operations:

Warehouse worker reviewing inventory totes beside a vertical lift module.

AS/RS & Vertical Lift Modules

Kardex Remstar, OPEX and more.

Two-level roller conveyor curve in a warehouse picking area.

Conveyors & Sortation Systems

Hytrol, MHS Conveyor, Interroll and more.

Dexory inventory robot in the middle of warehouse racking aisle.

Industrial Robotics & AMRs

Dexory, Geek+, Locus Robotics and robotic integration support.

Close-up of a Movu shuttle cart carrying a box inside a high-density pallet shuttle racking system

Pallet Shuttle Systems

Movu, RadioShuttle and other high-density storage solutions.

Warehouse worker unloading cartons from a trailer onto a Destuff-It portable conveyor system

Shipping & Receiving Automation

Gorbel (Destuff-it & Restuff-it) portable conveyors, MaxxReach by FMH Conveyors and Calijan telescopic conveyor service and repair.

Why Partner With RSC For Automation Maintenance

Managing modern warehouse automation often means juggling multiple vendor relationships. RSC simplifies that. As a multi-brand automation maintenance provider, we understand the nuance of your entire system ecosystem—from robotic picking systems to complex storage solutions—and we manage it all under one contract.

Broad Expertise

Our certified technicians are trained to service a wide range of automation brands and system types.

Unified Support

One partner for maintenance and repair means fewer vendor calls and faster resolution.

Preventive & Predictive Care

We catch small issues before they become costly bottlenecks—keeping your throughput consistent and your team focused.

Our Lifecycle Services Approach

We build tailored automated equipment maintenance programs around your facility's specific needs—not a one-size-fits-all contract. Our Lifecycle Services go beyond break-fix repair to cover the full lifespan of your automation investment:

Scheduled Maintenance Programs
24/7 Emergency Response
Technical Support
Replacement Parts Programs
Retrofitting & Upgrades
Decommission & Disposal

See Full Lifecycle Services Offering

Your Partner in Automation: Parts & Engineered Solutions

Raymond Storage Concepts parts specialist holding a tablet while counting inventory for a consignment customer in a warehouse facility

Need a Replacement Part?

With access to tens of thousands of automated equipment parts, you get the parts you need—when you need them.

Explore Parts

RSC engineer designing racking and automation system in CAD.

Ready to Add Automation?

Our Engineered Solutions team includes automation specialists, engineers and project managers who can design and install a system built around your operation.

Explore Engineered Solutions

Emergency Automated Equipment Repair

We offer 24/7 emergency service* to get your warehouse back on track fast. Call our emergency line for the location nearest you:

Cincinnati, OH: 513-891-7290
Columbus, OH: 614-275-3494
Louisville, KY: 502-491-2237
Lexington, KY: 502-491-2237
Dayton, OH: 513-891-7290

For routine inquiries, maintenance scheduling or Lifecycle Services consulting, contact our team Monday through Friday (7:30 am to 4:30 pm ET) at 866-623-7030 or submit our online contact form.

_{*After-hour labor rates may apply.}

Frequently Asked Questions

We service a wide range of warehouse automation systems, including automated storage and retrieval systems (AS/RS), vertical lift modules (VLM), sortation conveyors, autonomous mobile robots (AMRs), pallet shuttle systems, and shipping and receiving automation. If you don't see your system listed, contact us—chances are we can help.
Yes, regardless of who installed your system, our technicians have the cross-platform training to troubleshoot, repair and maintain it. We specialize in multi-brand automation support so you're not locked into a single manufacturer for service.
The most effective strategy is a proactive one. A structured scheduled maintenance (SM) program lets you catch wear-and-tear before it causes a system failure—so you're planning maintenance windows, not scrambling to recover from unplanned outages. RSC's Lifecycle Services are built around this approach.
Yes, retrofitting and upgrades are a core part of our Lifecycle Services offering. Whether you need to adjust a conveyor path, update the controls or reconfigure your full system, our team can assess your current setup and recommend the right path forward—without requiring a full replacement.
Yes. Our Lifecycle Services programs are structured as ongoing maintenance agreements tailored to your facility's specific needs. Depending on your system and operational requirements, a program can include scheduled maintenance visits, emergency response coverage, parts programs and more. Contact our team to discuss what a plan would look like for your operation.

Automated Equipment Maintenance Services