Faster, Clearer Warehouse Inventory Visibility for ODW Logistics

CUSTOMER: ODW Logistics
Dexory inventory robot moving down a ODW Logistics racking aisle.
For ODW Logistics, keeping promises to customers is what matters and inventory accuracy is a big part of how they do it. In a fast-moving third-party logistics (3PL) operation, people need to know what’s on hand, where it’s located, and what issues exist so they can make confident decisions and continue processing customer orders.
 
ODW knew there was room to improve warehouse inventory visibility at their Columbus, OH distribution center. They weren't just looking for new technology—they were looking for a better way to work. Working with longstanding partner Raymond Storage Concepts (RSC), they identified Dexory and its DexoryView platform—a warehouse intelligence solution headquartered in Nashville, TN—as the practical answer to a real operational need.

INDUSTRY
3PL 

LOCATION
Columbus, OH 

SOLUTIONS USED
Industrial Robotics
Facility Assessment
Project Planning


Dexory inventory robot in a staging area at a Columbus-based ODW Logistics distribution center.

The Challenge: Too Much Time Spent Finding Answers

ODW's existing warehouse process worked, but it was highly manual and required significant labor effort. For a growing operation, valuable time was being spent checking, confirming and searching for answers instead of acting on them.

  • Manual, labor-intensive inventory audits
  • Limited real-time visibility into stock accuracy
  • Delayed discrepancy detection affecting operations and service levels

The ODW team wasn't simply shopping for a robot. They needed a clearer picture of their inventory so employees could spend less time tracking down discrepancies and more time on servicing their customers.


Dexory inventory robot in the middle of warehouse racking aisle.
Worker holding laptop with DexoryView, a digital twin dashboard on the screen.

The Solution: A Trusted Partner & Automated Visibility

As one of ODW's longstanding intralogistics partners, RSC helped start the right conversation at the right time. Understanding Dexory's warehouse intelligence platform, RSC recognized how it could support ODW's move toward more automated inventory management and introduced it as an option worth exploring.
 
RSC worked with Dexory to present the value of the solution, supported ODW's evaluation process and helped coordinate a demonstration at ProMat in Chicago, where ODW attended to see the technology in action.
 
At the Columbus facility, the deployment introduced Dexory's autonomous robot and AI-powered digital twin platform, DexoryView. The system captures and analyzes warehouse data in real time, conducting frequent, full-facility scans—multiple times each week—without disrupting workflows and capturing over 20,000 storage locations per mission. ODW's team was fully up and running on the new system within two weeks of deployment, including these capabilities:

  • Autonomous robot scanning across all storage locations
  • Real-time visibility via DexoryView's digital twin
  • Seamless integration into existing processes with no workflow disruption

Dexory led the core implementation, while RSC stayed involved through detailed site survey work, deployment planning and training support. The project brought together specialized technology expertise and local support.

 

“DexoryView has transformed how we manage inventory and identify process issues. The ability to complete autonomous scans, capture detailed data and act on insights in real time has allowed our teams to work more efficiently, with fewer discrepancies and faster problem resolution. It's a game-changer in our pursuit of automation and supply chain excellence.” 

Kayla Watson, Sr. Inventory Manager, ODW Logistics

AUDIT TIME

Weeks → Under 24 Hrs

Full warehouse audits that once took weeks are now completed in less than a day.

PROACTIVE ISSUE RESOLUTION



Up to 90%

Of potential inventory issues identified and resolved before orders were picked.

INTEGRATION TIME



2 Weeks

Time to fully integrate DexoryView into ODW's existing workflows.

The Results: Faster Audits, Clearer Decisions & Future Growth

With the solution in place, ODW gained a faster way to understand inventory status across the warehouse. Full audits that once took weeks could now be completed in less than 24 hours.


That time savings mattered, but the bigger value was what it allowed the team to do next. With better information available sooner, employees could focus more on solving issues and less on searching for them. In one instance, the system helped ODW identify and resolve up to 90% of potential inventory issues before orders were picked, reducing disruption and giving the team a stronger foundation for working proactively across the operation.

“We are proud to see the impact Dexory’s technology is making at ODW Logistics. Through our collaboration with Raymond Storage Concepts, we’re empowering warehouse teams with instant visibility and actionable intelligence, enabling them to achieve new levels of operational performance.” 

Todd Boone, Vice President North America, Dexory

A Partnership Built for What’s Next

The success of the first deployment also created a path for ODW to expand the technology across additional locations. Dexory is now operating in two facilities, with three more deployments scheduled for 2026.

“This project with ODW Logistics demonstrates the power of partnership and innovation. By combining our intralogistics expertise with Dexory’s real-time data and automation technology, we’re helping our customers make their warehouses smarter, faster and more efficient.” 

Chris Orsog, Engineered Solutions Sales Manager, Raymond Storage Concepts

Ready to Improve Warehouse Inventory Visibility?

Connect with RSC to move past manual processes and gain a clearer view of your inventory.