• Survey Results, Forklift recommendation

In spring of 2021 we partnered with students at Xavier University with the goal of collecting anonymous feedback from our customers. Scroll down to see the results of the survey.

Overall Customer Effort Score (CES)


 

“How responsive is Raymond Storage Concepts to your issues and concerns?”


  Average = 9 out of 10

 

Key Findings:

  39% responded with a “10”
  68% responded with a “9” or better
  94% responded with an “8” or better

 

Overall Net Promoter Score


 

How likely are you to recommend Raymond Storage Concepts to your network of industry counterparts?”


  Average = 9 out of 10

 

Key Findings:

  49% responded with a “10”
  72% responded with a “9” or better
  91% responded with an “8” or better

 

Contact Us

For more information about partnering with Raymond Storage Concepts and our products and services, please contact us today.

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